If you started to get the download errors after upgrading the plugin then it means you did not follow eStore’s upgrade instruction. Please go to the “Admin Functions” menu of eStore plugin and use the “Reset eStore Settings to Default” button to reset the settings value to the default then generate a new encrypted download link and try it out.Īlternatively, you can use this option to just reset the value of the “Download Validation Script Location” field to default.Ĭhecklist 9. If there is a warning in “red” it means you have an issue with this value. Make sure you did not modify the value of the “Download Validation Script Location” field in the eStore’s settings menu. If you have a caching plugin running on your site, deactivate the plugin temporarily and test the download again.Ĭhecklist 8. If you are having this issue with a large file then see this post:Ĭhecklist 7. WP eStore Download Methods – Change Encrypted Download MethodsĬhecklist 6. Try to use one of the other download methods explained in the following post to see if that helps: Delete the following two files “.htaccess”, “.htpasswd ” from the downloads directory of the eStore plugin and try the download again.Ĭhecklist 5. Where as the following are not (see how it is missing the “http” keyword?): /my-file.zipĬhecklist 4. If you are manually typing the URL then it is easy to miss the “http” keyword.įor example, the following examples are valid URLs: Make sure you have the “http” keyword in your URL value. Remember, “%20” is a white space character so you shouldn’t have those in the file name either.Ĭheckout Google’s guideline here to learn more on this:Ĭhecklist 3. My eBook.zip) but remember when you upload it on the server it becomes a URL and a proper URL should not have spaces.įor example, the following is a good URL:
It is okay to have spaces in the file name on your PC (e.g. Make sure that you do not have any spaces in the file name of your downloadable file. You can check this by copying and pasting the URL into your browser’s address bar and seeing if the file downloads properly.Ĭhecklist 2. Verify that the URL you have specified in the “Digital Content URL” field is not resulting in a 404 error (meaning there is a typo in the URL). – Download stopping at a certain file sizeĬhecklist 1. – Receiving a 404 (File not found) error when trying to download the file – Encrypted download link isn’t downloading the file – When you click on the encrypted download link, it shows a blue screen
If you are facing one of the following issues with WP eStore then go through the checklist in this post which will help you identify the issue so you can fix it: